We would like to know your thoughts about the venue you hired. Your feedback is important as it helps us improve our service in meeting our clients expectations. Please take a few moments to complete the sections on this form applicable to your hire.

Thank you.

Roger Murnane
Venue & Hospitality Manager

Fields marked with * are mandatory

Client Details

Name of Client:*

Name of Event:*

Venue Hired:*

Date(s):*

Name of person completing this form:(Optional):

Contact Phone Number (Optional):

Feedback

Please rate the following marking on a scale of 1 - 5
1 = Excellent, 2 = Good, 3 = Satisfactory, 4 = Poor

About the Venue(s) Hired:

About the Venue(s) Hired

	1	2	3	4
Value for Money	Value for Money, 1:	Value for Money, 2:	Value for Money, 3:	Value for Money, 4:
The facilities in the venue(s) hired	The facilities in the venue(s) hired, 1:	The facilities in the venue(s) hired, 2:	The facilities in the venue(s) hired, 3:	The facilities in the venue(s) hired, 4:
Parking Area	Parking Area, 1:	Parking Area, 2:	Parking Area, 3:	Parking Area, 4:
Presentation and cleanliness of the venue(s) hired	Presentation and cleanliness of the venue(s) hired, 1:	Presentation and cleanliness of the venue(s) hired, 2:	Presentation and cleanliness of the venue(s) hired, 3:	Presentation and cleanliness of the venue(s) hired, 4:
Set up of venue to your specification (if applicable)	Set up of venue to your specification (if applicable), 1:	Set up of venue to your specification (if applicable), 2:	Set up of venue to your specification (if applicable), 3:	Set up of venue to your specification (if applicable), 4:

About the Staff on Duty:

About the Staff on Duty

	1	2	3	4
Knowledge of the staff	Knowledge of the staff, 1:	Knowledge of the staff, 2:	Knowledge of the staff, 3:	Knowledge of the staff, 4:
Presentation of the staff	Presentation of the staff, 1:	Presentation of the staff, 2:	Presentation of the staff, 3:	Presentation of the staff, 4:
Service of the staff	Service of the staff, 1:	Service of the staff, 2:	Service of the staff, 3:	Service of the staff, 4:

About the Booking and Organising Procedure:

About the Booking and Organising Procedure

	1	2	3	4
Presentation of information and documents	Presentation of information and documents, 1:	Presentation of information and documents, 2:	Presentation of information and documents, 3:	Presentation of information and documents, 4:
Efficiency of the office staff	Efficiency of the office staff, 1:	Efficiency of the office staff, 2:	Efficiency of the office staff, 3:	Efficiency of the office staff, 4:
Knowledge of the office staff	Knowledge of the office staff, 1:	Knowledge of the office staff, 2:	Knowledge of the office staff, 3:	Knowledge of the office staff, 4:

About the Kitchen:

About the Kitchen

	1	2	3	4
Cleanliness	Cleanliness, 1:	Cleanliness, 2:	Cleanliness, 3:	Cleanliness, 4:
Serviceability of Appliances	Serviceability of Appliances, 1:	Serviceability of Appliances, 2:	Serviceability of Appliances, 3:	Serviceability of Appliances, 4:

Your Overall Rating of the Venue and its Services:

• Excellent
• Poor
• Good
• Satisfactory

Comments:

What Equipment, Facilities or Services would you like to be provided in the future:

Would you recommend the Centre to others?:

• Yes
• No

Would you like a response to your comments?:

• No
• Yes