Customer Service Centre

Customer Service CentreWhitehorse City Council has a customer service centre at the Box Hill Town Hall that is open from 9am-5pm weekdays. Located at the ground floor eastern entry, the customer service centre assists residents and visitors with a range of enquiries and payments.

Council’s main customer service centre is located at the Whitehorse Civic Centre, 379-397 Whitehorse Road, Nunawading. A third customer service centre is located at Level 2 (T275), Forest Hill Shopping Centre, Canterbury Road, Forest Hill.

As well as visiting the customer service centres during opening hours, you can contact Council by phone on 9262 6333, email or visit for more information.