Customer Service Centre


Customer Service CentreWhitehorse City Council has a customer service centre at the Box Hill Town Hall that is open from 9am-5pm weekdays. Located at the ground floor eastern entry, the customer service centre assists residents and visitors with a range of enquiries and payments.

Council’s main customer service centre is located at the Whitehorse Civic Centre, 379-397 Whitehorse Road, Nunawading. A third customer service centre is located at Level 2 (T275), Forest Hill Shopping Centre, Canterbury Road, Forest Hill.

As well as visiting the customer service centres during opening hours, you can contact Council by phone on 9262 6333, email customer.service@whitehorse.vic.gov.au or visit www.whitehorse.vic.gov.au for more information.