Customer Service Centre

Whitehorse City Council has a Customer Service Centre at the Box Hill Town Hall.

The Customer Service Centre is located within the Box Hill Town Hall and can be accessed through the eastern entrance on the ground floor at 1022 Whitehorse Road, Box Hill. 

Open between 9am and 5pm on weekdays (closed 12 noon to 1pm), the Customer Service team helps residents and visitors with payments and enquiries. 

Council’s main Customer Service Centre is located at the Whitehorse Civic Centre, 379-397 Whitehorse Road, Nunawading. 

A third Customer Service Centre is located at Level 2 (T275), Forest Hill Shopping Centre, Canterbury Road, Forest Hill.

Visit the Whitehorse City Council website for more information about local services or for outside of business hours contact details.